Rental agreement for the use of Restore Haus properties

Terms and Conditions

Rental agreement for the use of Restore Haus properties

Nestled in the lush, wooded hills of Asheville, Restore Haus is more than just a stay—it’s a serene reconnection with nature, intention, and self.

Welcome to Restore Haus. Rooted in nature. Raised in intention.

Property Details

Here you will feel as if you are in the forest, yet minutes from West Asheville. You are welcome to explore the 9 acres of land where the property is nestled. We kindly ask you to respect the privacy of the other property, especially if we have other guests staying.

The land is delimited by pink survey markings; anything beyond that is not our property, so we ask you to stay within the markings.

There are two rentals on the land approx 50 yards from each other. The houses were site built to maintain privacy including window placement.

There is a locked basement below the property, not accessible during the stay.

There may be wildlife on the property, and there are black bears in this area of North Carolina, so we ask that you don’t leave any food outside. Encounters are rare on our property.

Accessibility: There are 6 steps to access the loft area (bed/bathroom) at Haus 43.

We do have a Security Camera on the exterior part of the home, facing out, that records audio and video 24/7 for the safety of the property and guests.

Our driveway is gravel. If it is snowing or icy you may need 4 wheel drive, otherwise 2 wheel drive is fine.

We have abundant wildflowers on our property. You are more than welcome to pick them.

Our digital guidebook, which will be sent to you upon booking, will have much greater details on our property, how to best use our amenities and ideas and suggestions of places to visit in the area.

House Rules

No smoking or Vaping inside the property. If you smoke outside, please make sure to clean butts and ashes along with fully putting out any lighted material as this area can be prone to forest fires in the dry season.

Illegal drugs are not allowed on the property and will result in removal from the property, and may involve the authorities if necessary.

Pet Policy: We allow up to 2 dogs of 50lb each, for $100 in total per stay. Dogs over 50lb are not allowed. We reserve the right to decline the accommodation for certain dog breeds.

Occupancy: Max occupancy is 2 people at Haus 43 and 4 people at Haus 50. You will need to get written approval from the owners, a signed waiver and verify all approved guests through Enso Connect for any additional guests or service providers brought onsite. Verification includes a copy of their photo ID and matching photo. This includes day visitors and service providers (example-massage). For the booking parties’ child or children this is not required under 18 years of age as long as included on the reservation.

Parties are strictly prohibited including large gatherings or events, and there is a $1,000 fine, in addition to the expenses incurred for additional cleaning or items broken/missing. You’ll also be required to vacate the premises immediately. Glitter, confetti, fireworks, and piñatas are prohibited both inside and outside the unit. Fireworks of any kind are strictly prohibited on the property. Failure to comply will result in a $1,000 fine.

No commercial photography allowed without written consent by owners.

No swimming or wading in the pond or spring

Follow all posted hot tub rules. Never set or use the hot tub above 104 degrees. Use is at the guests own risk.

Must be at least 25 years old to book

Quiet hours are 10 pm-10 am

Property Maintenance

We handle maintenance issues as quickly as we can. In many cases, we have a short window of time since we are notified of an issue and your arrival time. If we need to access the premises to take care of any issues, we will notify you as soon as we can.

Lawn Mowing, pest control, hot tub cleaning, trash services or other scheduled routine services may happen during your stay. Lawn mowing is bi-monthly and will come onto the premises. Hot tub service is every Tuesday.

Damage Deposit

Please report any property damage during your stay during or no later than checkout as this greatly helps us work on the issue quickly.

All guests are charged a non-refundable $25.00 limited damage fee upon booking.

You are responsible for any damage to the property that may occur during your stay that would result in additional cleaning needs, broken items or failure to follow our terms and conditions.

Cancellation Policy

The cancellation policy is available to you before confirming the reservation. Once the reservation has been confirmed, it is assumed that you acknowledge the cancellation policy. We recommend you purchase travel insurance to cover any losses due to cancellations. Change of dates follows the cancellation policy.

Payment in full is required at the time of booking to reserve your dates and complete your booking.

100% of the payment is refundable 30 calendar days prior to first scheduled date of stay. 50% refund within 14 days of stay. 0% refund 13 days or less from the start of your stay.

Should the owners need to cancel a reservation due to issues outside of their control where the property is not accessible or not functioning a full refund will be provided.

CHECK-IN BEGINS AT 4:00 P.M. (EST) & CHECK-OUT IS BY 10:00 A.M. (EST). With our approval a late check out or early check in may be allowed with an additional cost.

Photo verification and acknowledgement of our terms and conditions is required through your Enzo connect boarding pass process after your booking is confirmed and before you receive access to Restore Haus. The name on the credit card and photo ID must match the person booking and staying with us.

All guests staying or visiting the property must be disclosed and approved prior to your stay.

Failing to comply with House rules: violations are grounds for immediate termination of the reservation without a refund.

By booking with us you acknowledge that Restore Haus, its’ owners and property management BNB Way LLC are not responsible for any accidents, injuries or loss of personal belongings during your stay.

This Guest Waiver and Release of Liability (“Agreement”) is made by and between the undersigned Guest (“Guest”) and the bnb way, LLC, its members, managers, employees, representatives, co-hosts, affiliated service providers, and the owner(s) Dennis and Melinda Gabor of the property described above (“Released Parties”).

By signing this Agreement, Guest acknowledges and agrees to the following:

Assumption of Risk

Guest and all members of the booking party understand and accept that use of the property, including but not limited to its stairs, decks, outdoor areas, natural surroundings, appliances, amenities, and any recreational equipment, may involve inherent risks, including the risk of personal injury, illness, disability, death, or property damage. Guest voluntarily assumes all risks related to such use.

Release and Waiver

To the fullest extent permitted by law, Guest, on behalf of themselves and all individuals in their booking party (including minors and invitees), hereby releases, waives, and agrees to hold harmless the bnb way, LLC, the property owner(s), and all affiliated parties from any and all claims, liabilities, actions, damages, costs, or expenses arising from bodily injury, death, property damage, or loss sustained by Guest or their party during the stay, whether caused by negligence or otherwise.

Indemnification

Guest agrees to indemnify and hold harmless the bnb way, LLC, and the property owner(s) from and against any and all claims, demands, causes of action, damages, costs, and attorney’s fees arising from or related to Guest’s stay at the property.

Acknowledgment of Responsibility

Guest acknowledges that they are responsible for the safety and behavior of all individuals in their booking party and any visitors they allow onto the property during their stay. All visitors must be disclosed and approved prior to accessing the property including any third party services (ex. massage)

Jurisdiction and Enforceability

This Agreement shall be governed by the laws of the State of North Carolina. If any portion of this Agreement is found to be unenforceable, the remaining provisions shall remain in full force and effect.

By signing below, Guest acknowledges that they have read, understand, and voluntarily agree to the terms and conditions of this waiver and release of liability.

Contact Us